Non-scalable voice services
Many VoIP providers have a complex management of multiple telephone exchanges that have grown with the increase in customers; HA and system scalability is manual or absent.Fraud Risk
Most PBXs or voice systems in general don't have effective anti-fraud and protection systems, and VoIP services are exposed to the Internet and vulnerable to attacks and fraud.DDoS
The number of DDoS attacks on operators to disrupt realtime services and to ransom in bitcoin has increased dramatically.
Today the question is not if, but when it will happen.Always On
Offering real-time services means being able to give a guarantee of service continuity to your customers which is not always maintained due to:
- non-resilient / non-distributed network
- non resilient / non distributed voice infrastructure